Privacy Policy

Delta Boat Service is committed to protecting the privacy of visitors to our online platform and users of our services. This policy outlines how we collect, use, protect, and handle personal information obtained through our site. By using our service, you agree to the collection and use of information in accordance with this policy.

Data Controller

The data controller responsible for your personal information is Delta Boat Service, located at 55 Eemhavenweg, 3089 KD Rotterdam, Netherlands.

Information Collection and Use

We collect various types of information for various purposes to provide and improve our service to you.

Personal Data

While using our site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Name
  • Address
  • Phone number
  • Email address (though we do not list electronic contact details in this policy, data may be collected via forms)
  • Details about your boat and service requirements
  • Any other information you choose to provide us

Usage Data

We may also collect information about how our service is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

How We Collect Data

We collect information through:

  • Information you provide directly to us when you fill out forms on our site or communicate with us regarding services.
  • Automated technologies or interactions, such as cookies and similar tracking technologies, which collect data about your browsing actions and patterns.

Legal Basis for Processing (under GDPR)

We process your personal data based on the following legal grounds:

  • Performance of a Contract: We process your data where it is necessary for the performance of a contract with you for boat services or to take steps at your request before entering into such a contract.
  • Legitimate Interests: We may process your data when it is necessary for our legitimate interests (or those of a third party), provided your fundamental rights do not override those interests. This could include improving our services, ensuring site security, or managing our business effectively.
  • Compliance with Legal Obligations: We may process your data where it is necessary for compliance with a legal obligation that we are subject to.
  • Consent: We may rely on your consent to process specific personal data, particularly in relation to certain types of cookies or if we wish to use your data for a purpose not covered by the other legal bases. Where we rely on consent, you have the right to withdraw it at any time.

Use of Data

Delta Boat Service uses the collected data for various purposes:

  • To provide and maintain our service
  • To notify you about changes to our service
  • To allow you to participate in interactive features of our service when you choose to do so
  • To provide customer support regarding your boat service needs
  • To gather analysis or valuable information so that we can improve our service
  • To monitor the usage of our service
  • To detect, prevent, and address technical issues

Sharing of Data

We may share your personal information with third parties in certain situations:

  • Service Providers: We may employ third party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Delta Boat Service, prevent or investigate possible wrongdoing in connection with the service, protect the personal safety of users of the service or the public, or protect against legal liability.

Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.

Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights (under GDPR)

Under GDPR, you have certain data protection rights. You have the right to access, rectify, or request erasure of your personal data. You also have the right to object to our processing of your personal data, or to request that we restrict the processing of your personal data. Furthermore, you have the right to data portability.

If the processing of your personal data is based on your consent, you have the right to withdraw that consent at any time.

You also have the right to lodge a complaint with a data protection authority.

To exercise any of these rights, please contact us in writing at the address provided below.

How to Exercise Your Rights

To exercise your rights regarding your personal data, please contact us by writing to:

Delta Boat Service
55 Eemhavenweg
3089 KD Rotterdam
Netherlands

Please clearly state which right you wish to exercise and provide sufficient information for us to identify you and locate your data.

Cookies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Links to Other Sites

Our site may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.